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| Voice Solutions: |
TSS enjoys a unique position in the UAE market-place because of its offering of a choice of Voice solutions to its customers. This is achieved by partnering with many of the leading principals such as Avaya Communications, Mitel Networks, Cisco, Nortel and British Telecom (BT).This allows us to closely match the customers' requirements with the most appropriate solution. How is this unique? Virtually all other voice solution providers in the UAE market offer single vendor choice, and a single vendor solution is offered for each and every requirement.
TSS approach provides customers with choice; we have to invest heavily in training and certification for our design and support engineers to be able to support this multi-vendor approach. As a result of this investment in training and support of a variety of systems, our engineers are exposed to a multitude of system faults, and the broad skill base allows them to tackle and fix problems with a high degree of confidence and uniquely positions them to be able to cope with the more unusual faults.
Customers enjoy the ability to review multi-vendor proposals from a single voice partner.
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